Accessibility Statement for Hammersmith Man and Van

Hammersmith Man and Van is committed to providing an accessible and inclusive experience for all visitors and customers in the accessible Hammersmith Man and Van area. This Accessibility Statement explains the steps we take to support people with disabilities and how we aim to ensure that our website and services are easy to use and understand.

Our Accessibility Standards and Goals

We aim to conform to the Web Content Accessibility Guidelines, WCAG 2.1 Level AA. These guidelines are widely recognised as the international standard for web accessibility and are designed to make online content more usable for everyone, including people with visual, auditory, motor and cognitive impairments.

Our goal is that customers looking for accessible Hammersmith Man and Van services can find, understand and use information on our website without facing unnecessary barriers. We are working towards continuous improvement and regularly review our site and content against these standards.

Screen Reader Support

The Hammersmith Man and Van website is designed to be compatible with modern screen readers. We use clear headings, descriptive text and logical page structures to support users who rely on assistive technologies. Images are being reviewed and, where appropriate, provided with alternative text descriptions so that important information is available even if images cannot be seen.

We also aim to ensure that important information is not conveyed by colour or imagery alone, so that customers using screen readers or high-contrast settings can still understand the content and book services in the accessible Hammersmith Man and Van area.

Keyboard Navigation

Our website is intended to be navigable using a keyboard alone, without the need for a mouse or trackpad. Users should be able to move through links, forms and interactive elements using common keyboard commands such as the Tab, Shift plus Tab and Enter keys.

We work to ensure that the keyboard focus is visible, meaning that users can clearly see where they are on the page as they move through the site. This is particularly important for people with mobility or motor impairments and for those who find using a mouse difficult.

Readable and Understandable Content

We aim to write content in clear and plain language so that information about our Hammersmith Man and Van services is easy to understand. We avoid unnecessary jargon and use consistent terms for our services, prices and booking options.

Text size can usually be increased using your browser settings, and the layout is designed to remain readable when zoomed. We aim to keep contrast levels strong between text and background to help users with low vision or colour sensitivity.

Ongoing Improvements and Testing

Accessibility is an ongoing process. We review our site regularly and aim to test it with different devices, browsers and assistive technologies. As our services in the accessible Hammersmith Man and Van area grow, we will continue to assess new pages and features to maintain or improve accessibility.

While we strive to meet WCAG 2.1 AA standards, we recognise that some areas may still need improvement. We welcome feedback that helps us identify and fix any issues.

Contact for Accessibility Requests and Feedback

If you experience any difficulty using the Hammersmith Man and Van website, or if you have questions about the accessibility of our services, we encourage you to contact us. Please provide as much detail as possible about the issue you encountered, including the page you were on, the type of device and browser you were using, and any assistive technology involved.

You can contact us through the contact form on our website or by using the postal or in-person contact methods listed on our contact page. We will review your request or feedback and aim to respond within a reasonable timeframe. Where possible, we will offer an accessible alternative or work to resolve the issue directly.

We value all our customers across the accessible Hammersmith Man and Van area and are committed to making our website and services as accessible, usable and inclusive as we reasonably can.